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Aspers stated policy is 7 days for reply. My night wasn't completely ruined though as I was able to get in quite easily and without being questioned to a local pub! A good place I wrote an email to head office with a complaint on November This was as advised by a manager at Aspers Stratford when verbally discussing the issue. International Stand Up Comedy Showcase Shop Now.

Someone won Am a member from long long time, never won but always happy to spend time at Aspers. Greek 1.

I am a frequent visitor to Asper's Casino but last night got denied entry because I was apparently tipsy! Dear Niraj, Thank you for your kind review. All languages. Would definately go again. Hello, Thank you for your review. I phoned Aspers Stratford on December 1 who asked me to forward email to them confirmed received so that could forward it again to head office. I've never had a Long Island Iced Tea that tasted so good! English Spanish 4. It's Christmas isn't it normal to have a drink at this time of the year? More Info. I was not disappointed. Staff were friendly and courteous. Phoned Aspers Stratford again- spoke to duty manager and he just said that he could send head office my email. I went here yesterday with three friends for some drinks. We hope to see you again soon! Three weeks later never got reply from VIP manager as promised. And as it turns out I had a better time than at the casino so thank you Asper's I won't be returning for a while and neither will anyone I know!!! See all reviews. Open 24 hours and has a few bars so can always get a drink too if other bars around Stratford not open. Nobody takes responsibility. They get worse! We hope you will return again soon. Quick View. German 1. More languages. Date of experience: November Report response as inappropriate Thank you. Aspers have appalling customer services and people need to know it! French 3. Surely replying is common courtesy I possibly will not like reply at all but it just shows how bad Aspers customer service has become and shows what they think of ordinary customers. Dear Shellie, Thank you for your kind review. I have not had a reply 3 weeks later or acknowledgment. We look forward to seeing you again soon. Review Highlights. Drinks reasonable price for London. I just feel people should know how they are. It's quite big so you will find something to do. They have not. I'm going there time to time. It was a classy place to go for a drink and relax. Log in to get trip updates and message other travelers. We've recently introduced a new menu to Clary's restaurant, and are very pleased you were so happy with the food. Hello, Thank you for your lovely review. Hello, Thank you for your comment, this has been acknowledged and I have responded to the email sent last night. Reviewed December 1, Reviewed November 11, Appalling treatment from Aspers Stratford and head office. Italian 3. Our door staff have the incredibly difficult job of deciding whether or not a customer is in an appropriate state to enter the Casino. Hi Emma, Thank you for your feedback. Good casino with a relaxed atmosphere. Appalling treatment but guess unless you are a big spender this is what Aspers think of customers. Went to Aspers Casino for my birthday with a group of friends. Traveler rating. Language All languages. We appreciate your input. We hope to see you again in the Poker room soon! Both myself and my two friends were happy to be searched but this was not done we were just told in no uncertain terms that we were not coming in only to witness other people be allowed in without be searched or questioned and in our opinion they were underage and smelt like they had been smoking weed not proven but highly likely. Excellent Very good Average Poor Terrible Traveler type. It is fantastic to hear that you enjoyed the full Super Casino experience at Aspers. I appreciate that you are disappointed, but hope that you can understand that these measures are in place to provide a better experience for all. It's a shame we weren't allowed in as we had planned to end our night with a few games on the Blackjack tables and spend some money behind the bar but due to the overzealousness of the bouncers Asper's missed out on a bit of money! Best regards. I called and answermachine told me to leave details and they would call back. I insisted more should be done and was offered a call from a different manager which I said I needed within 30 minutes and I never received it. Don't need to be a member and free entry. We found a nice place to sit in the lounge and ordered some cocktails. Great food, great atmosphere. Time of year. Still no call which was offered to me from Stratford as well. Filter reviews. I'm so pleased to hear that you've enjoyed our nice atmosphere and bars. Reviews Write a review. We started out journey into he restaurant Clarys the food was to die for very nice and reasonably priced After dinner we went to the Sky lounge, where they were playing live music, which wasn't bashment, but a nice mixture of old school classics and jazz A quick jet to the table, black jack All in all was a brilliant night. Definitely best place to play poker. The overall Stratford Manager has just sent delaying emails and has not responded to further emails and not dealt with the matter as promised. Appalling treatment from Aspers Aspers Casino Westfield Stratford City. I said this is useless.